At Donut we are on a mission to create more trusting, collaborative, and successful work relationships. We believe genuine relationships are the key to being engaged, happy, and successful at work.
Donut came together over a shared passion to help people connect, and the insight that strong relationships at work are the bedrock of a successful team. Employees who feel socially connected to their coworkers express greater individual purpose and fulfillment, less workplace loneliness and isolation, and improved performance and productivity. We are building a company that embodies those ideals while instilling them in others.
Our customer team is a small but mighty trio supporting a fast-growing base of 12,000+ teams with big revenue goals.
We’re looking for an experienced customer success manager to build and own meaningful relationships with our enterprise customers. Donut’s mission is to create connections that build authentic relationships, which in turn creates collaboration and camaraderie — and we’ll be relying on you to live that mission when it comes to managing enterprise accounts. You’ll be equal parts teacher, trusted advocate, and product expert to help customers build connected and productive teams.
As our first dedicated customer success manager, you’ll also play a key role in developing both strategy and processes for customer success operations.
Donut is an equal-opportunity employer and we value diversity, equity, and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.