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Associate Technical Consultant

 

We are seeking candidates with a combination of people and technical skills who desire to enable organizations to increase their social impact in the communities they serve through improved technology.  Specifically seeking candidates with data migration experience using Excel and SQL. 

 

Under the mentorship of a Senior Consultant, you will:

 

  • Analyze/clean data and assist in data migration projects
  • Learn Sidekick Solutions methodology to deliver end-to-end solution design to meet, and exceed, client expectations
  • Become a subject matter expert in products Sidekick Solutions supports and their respective migration features and tools
  • Engage with clients via email, phone, and virtual meetings
  • Nurture client relationships to ensure appropriate attention to their needs
  • Provide project management, including: gathering and organizing client materials, scheduling meetings, meeting follow-up, budget and timeline management, and weekly status updates
  • Demonstrate critical thinking by listening to client needs, asking probing questions, and delivering appropriate solution recommendations
  • Be a proactive problem solver and curious learner, constantly seeking to improve your knowledge and capabilities
  • Complete various data services tasks including audit/assessment, transformation/append, and cleanup
  • Draft and maintain data migration mapping documents, change logs, and issue backlogs
  • Review client data and make recommendations on remediation to align with data migration mapping documents
  • Be responsible for monthly production-based goals, achieving a 35% billable utilization rate within 90 days
  •  

Skills / Qualifications

  • Client facing experience as SaaS technical consultant, client success, software support, Data Analyst, or other technical SaaS roles
  • High proficiency in Excel with emphasis on large data file manipulation and reporting; experience with SQL required
  • Knowledge of Tableau, SAP BusinessObjects, Power BI, Python, or VBA (Excel Macros) appreciated
  • Work experience in the nonprofit sector (preferred)
  • Strong project management and organizational skills; we use Asana and Harvest/Forecast software to manage projects
  • Confident client-facing demeanor comfortable with unknowns/not knowing the answer
  • Experience with case management software or constituent relationship management software (preferred)
  • Database design, build, and administration capabilities (preferred)
  • Outstanding written and verbal communication skills with aptitude for exceptional customer service
  • Able to manage performance targets for billable time worked and organize a weekly workload to achieve targets
  • Able to manage multiple projects and deliverables simultaneously and deliver accurate recommendations that support client success
  • Comfortable working from a home office while using conferencing tools to connect with colleagues and clients across time zones
  • Flexibility to occasionally work outside of core business hours to accommodate clients in different time zones
  •  

Compensation / Benefits

  • Compensation dependent on experience, up to $65,000 per year
  • Performance-based bonuses
  • Reimbursement for your technology and office costs
  • Company-sponsored professional development, training, and certifications
  • Health insurance, retirement match, PTO, Holidays, and Sick Time

 

Next step: Send resume and cover letter to Jason@sidekicksolutionsllc.com

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place:  US Only.

Sidekick Solutions LLC

This job listing is archived
Category Data
Job type Full-time
Hiring from US Only
Salary Up to $65,000 base salary
Date Posted 8mths ago

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