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Site Reliability Engineer

VTEX


2 months ago

Job type: Full-time

Remote (Brazil Only)

Hiring from: Brazil Only

Category: DevOps / Sysadmin


ABOUT US
 
VTEX is the only multitenant commerce platform capable of unifying experiences in all sales channels. With a robust solution, scalable cloud infrastructure and powerful tooling, our platform accelerates the transformation of complex operations.
 
More than 2900 renowned companies of varying sizes and segments, with operations in 42 countries and in global expansion, have at VTEX the solution for the online sale of their products, among them major names such as Sony, Motorola, Walmart, Whirlpool, Coca-Cola, Stanley Black & Decker, and Nestlé.
 
OUR CULTURE
 
TRUST TO BE TRUSTED: We believe with eyes closed and delegate responsibilities. To be trustworthy you need honesty, transparency and consistency in quality and performance. This is the great pillar of all relationships that involve VTEX within and outside the company. We’re trust-first.
 
BUILD FOR COMMUNITY: It’s all about being ready to grow and reach new levels with others. Have a clear purpose, collective thinking and a flexible essence, and you’re building for community. We are global but we’re audacious enough to aim for the stars.
 
BE BOLD: Boldness is about challenging the status quo and not being afraid to make mistakes or take risks. We test new alternatives, walk into the unknown and explore possibilities no one thought about. To be bold is to apologize instead of asking for permission.
 
ABOUT THE TEAM AND OPPORTUNITY
 
We're building the infrastructure for global commerce. We create solutions that range from e-commerce to physical store solutions, but also extend to financial services and even tools to empower partners and clients’ devs. Among our biggest technical challenges:
 
• Build services and workflows that are adaptable enough to fit our current and future enterprise demands
• Evolve and scale our infrastructure to keep up with our 50% YOY growth
• Deliver our engineering expertise through our serverless development platform
 
Our Site Reliability Engineers have in-depth operational knowledge of our entire stack and act as first responders and leaders during an incident. Our jobs include getting to a resolution as quickly as possible and guiding other engineering teams to build a more resilient VTEX. We will build the tools and automated systems we use to quickly resolve incidents so that we can scale VTEX in every country around the world.
 
Our mission is to implement and manage a reliable, scalable, and performant self-service platform in a resource-efficient way that suits VTEX’s context. You will be confronted with various challenges tied to high traffic and high availability problems.
We strongly believe in automation and pragmatic technology choices to be able to run as quickly as possible.



As a member of our team you will have autonomy to:
  • Build operational tooling, automate workflows, improve and monitor infrastructureImprove the observability and traceability of all our services
  • Write, review and ship software to improve the availability, scalability, latency, and efficiency of our services
  • Engage in service capacity planning, software performance analysis, and system tuning
  • Set the standards with teams for building resilient, debuggable systems
  • Follow up each incident to ensure the appropriate action items are in place and prioritized
  • Write, review and ship software to improve the availability, scalability, latency, and efficiency of our services



What we use:
  • AWS, a lot
  • Kubernetes and Beanstalk for our microservices
  • Slack and bots to automate our infrastructure management
  • Services like Redis, Kafka, Jaeger, Rancher, Elasticsearch, Solr, Jenkins and more
  • Terraform to automate everything
You should apply if:
  • Working with our tech and learning about commerce sounds exciting
  • You are keen to learn new concepts and not afraid to adapt to new paradigms
  • Working in a team that values initiative and ownership feels right to you
  • You are able to design simple solutions to complex problems
  • You are willing to question and suggest alternatives to existing approaches
 
 
BENEFITS
 
• Competitive compensation
• Profit-sharing
• Flexible work schedule
• Food voucher (Flash)
• Health, dental and life insurance
• Child care assistance
• Extended parental leaves
• Gympass partnership (access to 2700+ gyms)
• Language scholarship: 65% subsidies in English, Spanish and Portuguese courses
• Free shipping on 1000+ VTEX stores
 
 
DIVERSITY AND INCLUSION
 
We believe that inclusion inspires innovation and strong teams thrive inside diverse environments. We are committed to a hiring process that ensures equal opportunities for all, regardless of ethnicity, gender, disability, sexual orientation, gender identity or religion.
 
This is a job opening for a permanently remote position.
VTEX continues to hire remotely for all on-site roles, all interviewing and onboarding are done virtually due to COVID-19. We have Product Hubs in Rio de Janeiro, Curitiba and João Pessoa.

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: Brazil Only.

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