This job listing is archived

Technical Account Executive


4 months ago

Job type: Full-time

Remote (European and US (East Coast) time-zones)

Hiring from: European and US (East Coast) time-zones

Category: Sales

GitBook is a modern documentation platform sustained by some of the best SaaS European VCs (Point 9 Capital, Notion Capital, Fly VC). Our ambition is to empower team's intelligence. We want to help teams work more efficiently by creating a single place to leverage their knowledge. 


GitBook is loved by developers, trusted by thousands of teams and over 1M users. More than 250.000 unique users visit each month due to the functionality of our documentation platform. Our mission is to simplify developers’ lives and develop a collaboration platform that enables them to focus on their work while we take care of their docs. We're working on a next product step to redefine "core team work" and we're looking for a Technical Account Executive (working remotely) with an extended level of ambition to join our team and help us accelerate our growth.


🤔 Why are we looking for a Technical Account Executive?

As a Technical Account Executive within GitBook, you will be handling a large volume of inbound requests and managing the entire sales cycle to crush quotas and generate revenue. 

Your genuine curiosity and overall technical knowledge will enable you to get an in-depth understanding of our product, and you will be ultimately able to communicate its vision, solution and value proposition to our prospects (tech and non-tech). You will be able to engage with our potential customers to get a deep understanding of their challenges, to provide them with best practices and guide them to better achieve their own goals using GitBook. 


Part of your daily life will be:

  • engaging and handling inbounds leads by managing prospects from leads to closed deals 
  • handling product demos and conducting consultative calls to discover potential customers use case and needs in terms of internal and external documentation
  • leading and executing new inbound initiatives such as webinars, campaigns, etc.
  • contributing to building our Inbound Sales Process, collaborating with Marketing to build compelling demos and sales materials dedicated to our different customers segments by adapting communication, sales playbook, funnel from opportunity to deal etc. 
  • collaborating with Customer Success team to build a high quality on-boarding and provide great customer experience 
  • collaborating with our Product team to help influence product roadmap based on users feedbacks etc.


You will be valued for:
  • your past experience selling SaaS tech product owning the entire sales-cycle and handling large amount of incoming leads. 
  • your capacity of dealing with hiccups during negotiation phases, in short your ability to successfully close deals 
  • your deep motivation and can-do attitude to achieve goals in autonomous and fast paced environments 
  • your deep understanding of tech product enabling you to rapidly understand the in and outs of GitBook and how it can benefit each potential customer 
  • your data-and-analytic driven mindset 
  • your strong rigour and organisation skills enabling you to manage tightly, over time, a large quantity of information. 
  • your amazing succinct communication skills in English both written and spoken as you're able to make great presentation that generate engagement 
  • your extended level of empathy allowing you to adapt your communication to different type of users


👥Every single team member is a valuable addition to our culture, so it's important for us to state our values


👍While joining GitBook, you will also appreciate our Perks & Benefits.


✨What's next?
  1. First, you need to send us your application to express your interest and we will review it (of course we'll get back at you whatever the decision) 
  2. As the next step, our Talent Acquisition Manager will call you so the both of you will be able to ensure there is a correlation between GitBook's expectations, the role and your own expectations. 
  3. Then, you will be meeting with several members of our Go-to-Market Team during two separate meetings to share about role specifics such as required skills, knowledge, abilities as well as working environment, day-to-day life...
  4. Finally, you will have the opportunity to meet with the entire team to get a preview of GitBook’s culture and daily life.

Before you apply, please check if any restrictions apply in terms of time zone or country.

This job has a geo-restriction in place: European and US (East Coast) time-zones.

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